NMDWS Website Redesign
New Mexico Department of Workforce Solutions
The UX/UI Bootcamp at the University of California Irvine tasked us with redesigning the NMDWS website to give individuals without employment the best possible experience while filing for benefits. Some of the techniques and tools we used were: proto persona, site map, user journey, design principles, A/B testing, gestalt principles, usability testing, Figma and Github
The NMDWS website is a real state unemployment website which main goal is to improve poverty rates and employment
Somesh Kusre - UX | UI Designer
Peter Wang - UX | UI Designer
Alicia Soriano - UX | UI Designer
The purpose of this project is to improve the user experience of the NMDWS website, since filing for benefits can be tedious, frustrating and an overwhelming experience. The current version of the website is confusing, since content is unorganized, making it difficult for users to find the right webpage to file a claim.
Filing for benefits is tedious, frustrating and an overwhelming experience.
To organize content and make it easy for users to find the right webpage to file a claim.
Navigation Bar Redesign
Pattern Library Redesign
Mid-Fidelity mockups - Welcome Screen
Mid Fidelity mockup - Starting a Claim screen
Mobile Wireframe Creation
A/B Testing - Mobile and Desktop Version
Style Guide Creation
Testing Plan and Next Steps
We decided to use the colors of the existing logo which includes blue, red and yellow.
Yellow=Optimism and energy
Primary font= Raleway Heavy
Secondary font= Roboto Condense
Raleway Heavy is impactful
Roboto font is light, smooth and standard
Voice and tone= Serious, Casual, Respectful and Enthusiastic. These choices are reflected on the labeling of headers and buttons.
My team was able to successfully redesign the New Mexico Unemployment website by improving the filing a claim process. By doing this, we are now able to provide users an easy and effective user experience.